Support

At 24kt Gold Casino customer satisfaction is our TOP priority. Our highly skilled team of agents respond quickly and efficiently to provide you with the best customer service in the business. Please read our FAQ.

Need help? Have a question? Our LIVE Customer Service Representatives are available by phone 24 hours a day, seven days a week! You can also get LIVE help through the chat feature in our casino software.

Contact Customer Service toll-free 24 hrs, 7 days a week:

Tollfree: 1-888-257-7738
Phone: 1-416-777-6308
Fax: 1-416-777-2891

Outside North America call us at:

• A charge may be applicable for calls from hotels. The amount depends on the hotel.


• Air time is charged for mobile calls.


• Payphones may require coins or cards.

admin@grandonline.com

If you're having technical problems, such as installing the software or connecting with your username and password, contact our Tech Support department at:

admin@grandonline.com